THE GOOD CONTRACTORS LIST CODE OF ETHICS

• Operate my business and personal life with honesty and integrity.
• Consistently conduct my business in a professional manner that will earn the respect of the community, for my company, and for The Good Contractors List®.
• Promote products and services that will benefit the customer and that meet appropriate building codes.
• Refrain from high-pressure or high-fear sales maneuvers.
• Refrain from unethical business practices to gain access to a home, such as bait-and-switch sales tactics.
• Provide my customers with detailed contracts/agreements/work orders so that the chances of properly managing expectations are maximized.
• Offer customer satisfaction assurance.
• Respond quickly to customer feedback and work to quickly resolve any misunderstandings.
• Maintain the appropriate amount of general liability insurance.
• Keep current on all licensing and/or certifications required within my industry.
• Do my best to screen to the deepest level possible any employees or sub-contractors that may enter our customer’s property.
• Ensure that company representatives conduct themselves professionally in all interactions with customers.
• Maintain a clean and safe workspace and do my best to maintain a livable environment while in my customer’s home.
• Always do the right thing, even if it means walking away from a job.