The Good Contractors List Code of Ethics
As a member of The Good Contractors List we pledge to:- Operate my business and personal life with honesty and integrity.
- Consistently conduct my business in a professional manner that will earn the respect of the community, for my company, and for The Good Contractors List®.
- Promote products and services that will benefit the customer and that meet appropriate building codes.
- Refrain from high pressure or high fear sales maneuvers.
- Refrain from unethical business practices to gain access into a home, such as bait-and-switch sales tactics.
- Provide my customers with detailed contracts/agreements/work orders so that the chances of properly managing expectations are maximized.
- Offer customer satisfaction assurance.
- Respond quickly to customer feedback and work to quickly resolve any misunderstandings.
- Maintain the appropriate amount of general liability insurance.
- Keep current on all licensing and/or certifications required within my industry.
- Do my best to screen to the deepest level possible any employees or sub-contractors that may enter our customer's property.
- Ensure that company representatives conduct themselves professionally in all interactions with customers.
- Maintain a clean and safe workspace and do my best to maintain a livable environment while in my customer's home.
- Always do the right thing, even if it means walking away from a job.